IBM is hiring freshers for TECHNICAL SUPPORT ENGINEER role, Salary 6-7 LPA, Apply Now
IBM is hiring for the post of TECHNICAL SUPPORT ENGINEER and then the salary for the post to be expected is 6-7 LPA. For applying process, interested candidates are requested to go by through the link mentioned below this article. Please scroll down the Virtual job Seekers page for IBM recruitment 2023 apply online and also for more inquiries and details regarding job role and responsibility, eligibility criteria and salary, etc
Recruitment Details:
- Company – IBM
- Role – TECHNICAL SUPPORT ENGINEER
- Passout year : 2022 and Before
- Location – ACROSS INDIA
- Experience – Freshers
- Qualification – Graduates
- Type – Full time
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About ibm:
IBM has developed a thoughtful, comprehensive approach to corporate citizenship that we believe aligns with IBM’s values and maximised the impact we can make as a global enterprise. We focus on specific societal issues, including the environment, community economic development, education and skills, public health, literacy, language and culture.
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Job Description:
- Provide remote troubleshooting and analysis assistance for usage and configuration questions
- Review diagnostic information to assist in isolation of a problem cause (which could include assistance interpreting traces and dumps)
- Identify known defects and fixes to resolve problems
- Develops best practice articles and support utilities to improve support quality and productivity
- Respond to escalated customer calls, complaints, and queries
- The job will require flexible schedule to ensure 24×7 support operations and weekend on-call coverage, including taking shift to cover North America working hours
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Requirements:
- Relevant University degree, ideally in Information Technology or Computer Science
- At least 1- 2 years experience in Linux or UNIX Systems Administration and Network Administration
- Professional experience with Software Support
- Fluency in English – both verbal and written
- Ability to listen to clients and understand both situational and technical issues
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